Customer Service
The stroller complies all EU standards.
Designed and made in Lithuania
Each of our strollers is thoughtfully designed and meticulously crafted in Lithuania, blending innovation with European quality and style.
EN 1888 certificate
Our strollers meet the highest safety standards, certified with the EN 1888 certificate, ensuring maximum safety and reliability for your child.
2 years warranty
Enjoy a comprehensive 2-year warranty on all our products, demonstrating our commitment to durability and customer satisfaction.
Easy Returns
Enjoy hassle-free returns and exchanges to ensure you are completely satisfied with your purchase.
Satisfaction Guarantee
Your happiness is our priority; we go above and beyond to ensure you have a delightful experience with Tutis.
Ethical Sourcing
We source materials from responsible suppliers who adhere to environmental and social standards.
Service centre
Find your nearest official Tutis stroller service center
MeinKinderwagen
MeinKinderwagen
MyPram
MyPram
BABYMARKET
MeinKinderwagen
MyPram
BABYMARKET
DETSKI SVIAT
CREAM 74
DETSKI SVIAT
KREMI 74
AIKO
SLUNCE
Strollers Toys Karlov
Bambule - Brno
Moje-miminko.cz
Sam Baby - Brno
Babyla
Bejbycentrum - České Budějovice
Rada Store
Baby carriages - Jitka Tothová
Feedo Hostivice
John Nell - Baby Exclusive
John Nell - Prams
Hugocz.eu - Petr Poláček
Malvík FAMILY Jinočany
Malvík Family Jirny
Daniela - Strollers and children's goods
Olga Barešová
V & V strollers - Kroměříž
Bambule - NC Gecko
Reveal them - OC Nisa
Bibi
Beneo CZ, s.r.o.
Children's shop Elephant - Mělník
Bambino - Jana Rychnová
Ladybug Kočárky - Martina Kaplanová
Dolphin mimishop
Children's shop Brouček
Sam Baby - Olomouc
Sam Baby - Opava - OC Breda & Weinstein
Babyplace
Sam Baby - Ostrava
Pambule - OC Olympia
Babyboo strollers
Strollers Chmelařová sro
Children's corner
Trendy Baby
Malvík CITY Pankrác
AAA Strollersc
Baby Goods
Baby Shopík - David Vávra
Reveal him
Bambule - OC Černý Most
Bambule - Prague Chodov
Bambule - Prague Letňany
Bambule - Prague Štěrboholy
Pilulka Distribution s.r.o
Aja - Tovega Grand
Children's Paradise - Tomáš Huňka
BABY
Autoseating sro - HONZÍK STORE
Bambule - OC Gallery
Laland strollers
V & V strollers - Uherské Hradiště
GOOD
Strollers V & V - Zlín
Many people
Kids guru
Babyhit
Baby City
After all
BabyCity & ToyCity, shopping center "Tähesaju City"
BabyCity & ToyCity, shopping center "Mustika"
BabyCity & ToyCity, shopping center "Lõunakeskus"
BabyCity & ToyCity, shopping center "Kurna"
For Moms
For Moms (Tsitelkuda)
The little pacifier cheek
ANATELLO
PALI BABY ISLAND
KOYTANTOS
NTOSAS BABY
LELIOPOULOS
Bababolt breast
Hello Moms baby store
BUFI ALTAMURA
BOUTIQUE BABY T
ITS INFI
BABYCENTER
BABY MODA FARMA
MAUGERI GROUP
BIMBOSTORE BERGAMO
THE BABY BY FAGOTTINO
BIMBOSTORE BOLOGNA
BIMBOSTORE BRESCIA
BABYLANDIA
CUCUBEBE'
THE BEBE' SRLS
EARLY CHILDHOOD RUSSIAN
PEPY BABY BOUTIQUE
АТБ 2-й этаж
Sklep Dziecięcy Dominika
Wiktoria Artykuły Dziecięce
Bobowózki Częstochowa
Bobowózki Tarnobrzeg
Fotelikowanie
Salon Dziecięcy Bobo
Elfik Myślenice
Danex
Kiki Kaka Gorlice
Kiki Kaka Nowy Sącz
U KUBUSIA
ŚWIAT DZIECKA
SMYKOLAND
Bobowózki Gniezno
PATWORLD
Smile
BRYKA DLA SMYKA
Boboland
Mega Urwis
OSIEM GWIAZDEK SŁUPSK
Świat Dziecka
Dzidziuś
Bobowózki
NIBYLAND Lublin
Oskar
BoboWózki
Centrum dzieciece Ares
Smykoland
BoboWózki Gdynia
Smykoland
Boboland
Boboland
Akpol Baby
BoboWózki Gdańsk
Akpol Baby
Akpol Baby
BoboWózki Poznań
LullabyBaby
Megaurwis
Bobas - Sklep dziecięcy
Dawidam Baby Shop
Centrum Fotelików Centrum Wózków
Świat Dziecka (Centrum, Malborska)
Świat Dziecka (Centrum, Wola Park)
TOSIA Warszawa
TOSIA Warszawa
Świat Dziecka Okęcie Park
bebe.am
Dječji Svijet
КИД МАГ
Ratinu paradize
BabyStore
BabyStore
BabyStore
Baby city/ Toy city
Baby city/ Toy city
BabyCity & ToyCity
BabyCity & ToyCity, tirdzniecības centrs "Sāga"
RATU DEPO
Tipi Tapi
PREKĖS NAUJAGIMIAMS, G.GIEDRAIČIO IĮ
BabyCity & ToyCity
BabyCity & ToyCity, prekybos slėnis "Nordika"
BabyCity & ToyCity "Ogmios Miestas"
BabyCity & ToyCity
Tipi Tapi Vilnius
PREKĖS MAŽYLIAMS
BabyCity & ToyCity
Kinderplanet
BabyCity & ToyCity
Tipi Tapi
Tipi Tapi išparduotuvė
BabyCity & ToyCity
FOUR YOU BABY
ChildHood Nitra
Lux4kids & boombo
MAXINET
Mama&Detki Store
Babyland
Kiddicentre
Trendy baby
Warranty
- TUTUTIS Ltd gives 2-year warranty for purchased stroller form the day of the purchase, if it is used according to its purpose.
- All reclamations due to the defects of the product must be claimed in the company, in which you have purchased the product. Reclamations of scratches which appeared after the purchase – not accepted.
- The manufacturer or a serving company performs warranty maintenance, about which informs a seller.
- Physical defects of the stroller, noticed during the warranty period will be eliminated in 21 day period after the stroller is brought to the manufacturer company (in cooperation with the seller).
- The warranty period is being prolonged correspondingly, according to the tie of the maintenance.
- A giver of the warranty is instituting the type of maintenance of the stroller.
- It is necessary to deliver a clean product, due to which the reclamation is claimed.
- If the warranty document has been lost, duplicates are not issued.
- The warranty is valid in the territory of the EU.
- The warranty, issued for sold and being consumed goods, does not deny or suspend rights of the purchaser, related with product’s nonconformity to the conditions of the contact.
We have answers
Frequently asked questions
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Tutis baby strollers are designed with a focus on safety, comfort, and style. They feature advanced suspension systems, durable materials, and ergonomic designs to ensure the best experience for both parents and babies.
Tutis baby strollers are manufactured in Lithuania, adhering to the highest European safety and quality standards.
Our strollers are designed to accommodate children from birth up to 3-4 years old, depending on the model. Please refer to the specific product details for exact age and weight recommendations.
Yes, many of our strollers are compatible with various car seat models. Please check the compatibility information on the specific stroller product page.
Yes, we offer a range of replacement parts and accessories for our strollers. Please visit our Accessories & Parts section or contact customer support for assistance or write us to: support@tutis.com
You can place an order directly on our website. Simply select the desired stroller model, add it to your cart, and follow the checkout process.
We accept major credit cards, PayPal, and other secure payment methods. All payment options will be displayed at checkout.
Shipping times vary depending on your location. Typically, orders within Europe are delivered within 5-7 business days, while international orders may take 10-14 business days. You will receive a tracking number once your order has shipped.
Shipping times vary depending on your location. Typically, orders within Europe are delivered within 5-7 business days, while international orders may take 10-14 business days. You will receive a tracking number once your order has shipped.
We offer a 14-day return policy on all unused and unopened products. If you are not satisfied with your purchase, please contact our customer service team to initiate a return.
Yes, all Tutis strollers come with a 2-year warranty covering manufacturing defects. Please refer to our Warranty section for more details: support@tutis.com
To claim a warranty service, please contact our customer support team with your proof of purchase and a description of the issue. We will guide you through the process and arrange for repair or replacement if necessary.
To clean your Tutis stroller, use a damp cloth and mild soap to wipe down the frame and fabric. Avoid using harsh chemicals or abrasive materials. Always refer to the user manual for detailed cleaning instructions.
Regular maintenance is essential for the longevity of your stroller. We recommend checking the wheels and frame every month to ensure everything is in good working order. Lubricate moving parts as needed.
You can reach our customer support team via email at support@tutis.com or by calling our toll-free number 1-800-123-4567. Our support hours are Monday to Friday, 9 AM to 5 PM (GMT).
User manuals for all our stroller models are available for download on the product pages of our website. You can also request a physical copy by contacting our customer support team.
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At Tutis Baby, we are dedicated to providing innovative, stylish, and safe baby products designed to support you and your baby every step of the way. Reach out to us for any inquiries, feedback, or assistance—we’re here to help!