Warranty
2-Year Warranty
At Tutis, we stand by the quality and durability of our baby strollers. Every Tutis stroller comes with a comprehensive 2-year warranty, ensuring that your investment is protected.
What Does the
Warranty Cover?
Our 2-year warranty covers any manufacturing defects in materials or workmanship under normal use.
This includes
- Frame defects
- Wheel issues
- Mechanical parts
What Is Not Covered?
The warranty does not cover
- Normal wear and tear
- Amage caused by misuse, neglect, or accidents
- Unauthorized repairs or modifications
- Cosmetic damage, such as scratches, dents, or discoloration
- Issues arising from improper assembly or failure to follow the user manual
Additional
Information
The warranty is valid for the original purchaser only and is non-transferable.This warranty does not affect your statutory rights.For any questions or further assistance, please don’t hesitate to contact us at Tututis@support.lt or visit our FAQ section.Your peace of mind is our priority. Enjoy the journey with your little one, knowing that Tutis has you covered
How to Make a Warranty Claim
If you encounter any issues covered under this warranty, please follow these steps:
1. Contact Us:
Reach out to our customer support team at support@tutis.lt with your purchase details and a description of the issue.
2. Provide Documentation:
Include a copy of your purchase receipt and any relevant photos or videos to help us assess the problem.
3. Warranty Service:
If the issue is covered under warranty, we will repair or replace the defective part or provide a replacement stroller at no additional cost.
