Warranty
At Tutis, we stand by the quality and durability of our baby strollers. Every Tutis stroller comes with a comprehensive 2-year warranty, ensuring that your investment is protected.
What Does the
Warranty Cover?
This includes
- Frame defects
- Wheel issues
- Mechanical parts
What Is Not Covered?
The warranty does not cover
- Normal wear and tear
- Amage caused by misuse, neglect, or accidents
- Unauthorized repairs or modifications
- Cosmetic damage, such as scratches, dents, or discoloration
- Issues arising from improper assembly or failure to follow the user manual
Additional
Information
How to Make a Warranty Claim
If you encounter any issues covered under this warranty, please follow these steps:
1. Contact Us:
2. Provide Documentation:
3. Warranty Service:
2-Year Warranty
At Tutis, we stand by the quality and durability of our baby strollers. Every Tutis stroller comes with a comprehensive 2-year warranty, ensuring that your investment is protected.
What Does the Warranty Cover?
Our 2-year warranty covers any manufacturing defects in materials or workmanship under normal use. This includes:
Frame defects
Wheel issues
Mechanical parts
What Is Not Covered?
The warranty does not cover:
Normal wear and tear
Amage caused by misuse, neglect, or accidents
Unauthorized repairs or modifications
Cosmetic damage, such as scratches, dents, or discoloration
Issues arising from improper assembly or failure to follow the user manual
Additional Information
The warranty is valid for the original purchaser only and is non-transferable.
This warranty does not affect your statutory rights.
For any questions or further assistance, please don’t hesitate to contact us at Tututis@support.lt or visit our FAQ section.
Your peace of mind is our priority. Enjoy the journey with your little one, knowing that Tutis has you covered
How to Make a Warranty Claim
If you encounter any issues covered under this warranty, please follow these steps:
1. Contact Us: Reach out to our customer support team at support@tutis.lt with your purchase details and a description of the issue.
2. Provide Documentation: Include a copy of your purchase receipt and any relevant photos or videos to help us assess the problem.
3. Warranty Service: If the issue is covered under warranty, we will repair or replace the defective part or provide a replacement stroller at no additional cost.